Monreal Shaw is proud to have received excellent feedback from our clients. Below is a collection of reviews we are extremely proud of from both tenants and landlord. 


'Extremely pleased with the flat I've moved in to. Monreal Shaw was by far the best agent I've been in touch with. I was informed of the progress of the paperwork without chasing them which was refreshing. Would definitely recommend!'- J.J (new tenant in E14)

'I would like to thank you for such an amazing customer service! We are delighted with your services and appreciate all the hard work you have done for us. The transition to our new flat has been very smooth and stress-free thanks to your support and help. We are very happy with your company and will make sure that we pass along your information to our friends.' - S.T (new tenant in E14)

'First time renting in the UK and they helped me to understand everything. Very simple process and very helpful' - Y.Y (new tenants in E14)

'Really appreciated the fact that the fees were clearly explained to me so I knew exactly where my money is going' - A.D (new tenants in E16)

'They asked me more questions about my requirements than other agents when I first called them and they suggested one property to be based on what I told them. When I saw the flat it was perfect for me, and I placed an offer. I'm absolutely delighted to have moved into the flat'. - D.U (new tenant in E14)


'Jamal has been one of the most helpful and knowledgeable estate agents I have encountered. He is very proactive in his approach in dealing with his clients. He knows his target audience, what his clients, both landlords, and tenants want and what they are looking for, and this makes the letting process very smooth. Throughout the letting process, Jamal has been nothing but helpful. Even when the tenant has moved it, when an email is sent regarding any queries I have got, I will get a reply without having to keep chasing him up. When I was considering re-letting my flat, Jamal, was the one who made the initial contact as Monreal Shaw hasn't been an agent I have dealt with but having communicated via email with Jamal and spoken to him on the phone, I found him very approachable and proactive and that is the reason why I decided to go with Monreal Shaw. He kept me up to date every step of the way keeping in contact with me throughout the process which I found helpful. His attention to detail is second to none. The continuity of care from dealing with the same person from marketing the flat and even after the tenant has moved it. The prompt attention that is given when I have got any queries, and do not have to wait for days for answers. It helps that my consultant, Jamal, has been nothing but helpful throughout the process. If Monreal Shaw continues as it is, I don't see improvements being needed as I am a very satisfied customer. I would have no hesitation in recommending Monreal Shaw or using your services in the future. My letting experience so far with Monreal Shaw has been nothing but delightful. I am hoping this will continue as I have signed up to your management services. Jamal, my consultant, in my opinion, is an asset to your company. He is very proactive in dealing with his clients. What I like best is his attitude that nothing is too small an issue for him, his attention to details and the prompt attention you get when you get in touch with him without having to keep chasing things up is what I like most. With his help, I have nothing but praise with my letting process with Monreal Shaw.' - L.L (landlord, E14)

 'They are managing 2 of my properties and there have been no issues. My point of contact is pleasant and helpful. I am always kept up to date with any issues and advice. I know I don't need to worry with MS looking after them. Would recommend to others' -K.M (landlord, E15).

 'After having agreed to invite Adam as my next would-be agent and into conducting viewings over 2 of my properties respectively, I was amazed at his never- seen before the performance. Adam had conducted two viewings only, only for him to secure the two tenancies with bare minimum void periods, and that, for the highest rental price of £320.00 per week, when no-one else could even secure one viewing. Never since the beginning of the boom of the mid-nineties have I ever been astonished in that way with such superb on-the-spot performance like Adam astonished me... Adam has come to me and my mother as an utter blessing and I thank him very much and yourself too, for having come into our lives...' - K.C & F.C (landlords, E14)

'I've dealt with many agents in the past who used to overprice my flat, which took longer for it to be let. After being in touch with Monreal Shaw, they advised me of the actual market levels, and after instructing them, the flat was let in a matter of days.' - J.T (landlord, E14)

 'Proactive agent - we built a great relationship with the directors who kept me up to date throughout the whole letting process'- B.S (landlord, EC1W)

'Very honest with their feedback. After they visited my flat for a valuation, they advised me to change a few things and spend money on redecorating, which they organized, before renting out the property. The flat looks great and was let very quickly' - S.I (landlord, E3).

Whether you are a tenant or a landlord, we would love to hear from you and help you with your needs. Email us on This email address is being protected from spambots. You need JavaScript enabled to view it. to find out more about us.